Help and support
Something not working, a question about your subscription, or your data? Everything is linked from here.
Write to us
Email is the way to reach us. If something is not working, tell us which device and browser you use and what you expected to happen; a screenshot helps.
support@loggerfish.comCommon questions
Importing a logbook, logging without a connection, what Pro costs and what happens to your dives: the questions divers ask most are answered on the home page.
Read the FAQMoving from another app
Bring your logbook across from MacDive or Suunto, step by step. Importing needs no account.
Moving from MacDiveMoving from Suunto (app / DM5)Cancel a subscription
Cancel from any device, without signing in. Your cancellation counts from the moment you send it, and we confirm it by email.
Cancel a contractDelete your account
How to delete your account and everything in it, with or without the app, and what is kept afterwards.
Delete your accountPrivacy and legal
What we store, who processes it and your rights; the terms of service; and who runs Loggerfish.
Privacy policyTerms of serviceLegal notice (Impressum)